Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal information (under certain circumstances). It also outlines the procedures followed to ensure the confidentiality of your information and clarifies the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Accordingly, your name and other related information are used only as described in this Privacy Policy. We will collect information only when necessary or when it is directly relevant to our dealings with you.
We will retain your data in accordance with the law or for the purposes for which it was collected.
You may browse the website without providing any personal information. Your personal identity remains anonymous throughout your visit unless you have an online account on the website and log in using your username and password.
We may need to collect your personal information if you wish to place an order for products from our website.
We collect, store, and process your data as necessary to process your purchase, secure any potential future claims, and provide you with our available services. The personal information we collect may include, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.
We use the information you provide to process your orders and deliver the services and information you request. Additionally, we may use your information to manage your account, verify financial transactions, audit data downloads, identify website visitors, improve website design and content, and customize the user experience. We may also conduct demographic research and send you useful information about products and services, provided you have not opted out of such communications.
Communication may be conducted via email to provide details about other products and services if you choose to receive them. If you prefer not to receive promotional or marketing communications, you may opt out at any time.
We may share your name and address with a third party for the purpose of delivering your order (for example, delivery companies or suppliers).
For security reasons, we may store details of your current order, but we cannot retrieve them directly. By logging into your account, you can view your purchase history, manage your address details, and review upcoming orders. You are responsible for maintaining the confidentiality of your account information. We are not responsible for any misuse of passwords unless such misuse results from our negligence.
We may use your personal information for surveys and market research purposes, at your discretion, for statistical analysis while ensuring complete confidentiality. You may withdraw from these surveys at any time. Survey responses are not shared with third parties, and your email address will not be disclosed unless you choose to participate in competitions.
We may send you information about us, our website, our products, promotions, sales, or related businesses. If you do not wish to receive such communications, you may unsubscribe using the link provided in any email, and we will stop sending such messages within seven business days of receiving your request.
We may also use anonymous data for purposes such as tracking website visits or email link interactions, and may share this anonymized information with third parties such as publishers. This data will not identify you personally.
For any competitions, we use the data provided to notify winners and announce offers. Specific terms and conditions for each competition will be available separately.
We may transfer your information to companies within our group, agents, or contractors to assist in processing transactions in accordance with this Privacy Policy. This may include third parties involved in delivery, payment processing, customer service, fraud prevention, credit risk reduction, or market research.
In the event that our business or part of it is sold, we may be required to transfer our databases containing your personal information. Except as outlined in this Privacy Policy or as required by law, we will not sell or disclose your personal data to third parties without your prior consent.
Our website may contain third-party advertisements or links to other websites. We are not responsible for the privacy policies or content of those third-party websites, nor for any third party to whom we transfer your data in accordance with this policy.
Acceptance of cookies is not required to browse the website. However, certain features such as the shopping cart and placing orders require cookies to be enabled.
Cookies are small text files that allow our server to recognize your device as a unique user. Your browser stores these files on your device’s hard drive. Cookies may be used to identify your IP address and save time during future visits. We use cookies solely to enhance your browsing experience and not to collect additional personal information for marketing purposes.
You may configure your browser to refuse cookies, but this may limit your ability to use certain website features. Cookies used on this website do not contain personal or private information and are free from viruses.
This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to analyze how users interact with the website. The information generated by cookies (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate website usage, compile reports on website activity, and provide related services. Google may also transfer this information to third parties where required by law. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of your data by Google as described above.
We use appropriate technical and organizational security measures to prevent unauthorized or unlawful access, loss, destruction, or damage to your information.
When collecting data through the website, your personal information is stored in a secure database on protected servers using firewall systems. Online payment details are encrypted using Secure Socket Layer (SSL) technology. While we strive to protect your information, we cannot guarantee absolute security.
We strongly advise against sending full credit or debit card details via unencrypted electronic communication. We implement physical, electronic, and procedural safeguards in relation to the collection, storage, and disclosure of your information. You may be required to verify your identity before we disclose personal information to you. You are responsible for keeping your password and device secure.
If you have concerns about your data, you have the right to request access to the personal information we hold about you. You may also request corrections to any inaccuracies in your personal data free of charge. Additionally, you have the right to request that we stop using your personal data for direct marketing purposes at any time.